Customers should avoid using tap water during scheduled maintenance
GORDONVILLE, Texas—Texas Water Utilities, which provides water and wastewater service to customers in Gordonville, announced a nearly $1-million investment in water infrastructure serving the Rock Creek Resort neighborhood, including the main water lines, wastewater treatment plant and a new ground storage tank. During scheduled maintenance of the main water lines and wastewater treatment plant, customers should avoid using tap water. By Friday, April 21, customers will be able to view the date and time of their scheduled maintenance here.
Main Water Lines
Beginning the week of April 24, 2023, Texas Water Utilities’ will use an innovative technique called ice pigging to improve the clarity of drinking water in the area. This technique involves pumping an ice slurry through the main water lines, one section at a time, to remove naturally occurring sediment without the use of harmful chemicals or extensive construction.
Customers who have signed up for text and email alerts will be notified via email, text, and door tag when the work will start on their street. During the specified times, customers should avoid using water to keep ice in the main line. Customers may experience temporary discoloration of water shortly after their street’s lines are flushed. Following the procedure, customers should run the cold water at all taps and faucets for 2-to-3 minutes prior to use.
While this project will be completed in scheduled segments, other segments may be impacted during the overall process. For the most up-to-date notifications about water service, customers are encouraged to sign up for text and email alerts through their online customer portal at swwc.com/myaccount.
When: Beginning April 24
Where: Rock Creek Resort neighborhood
Wastewater Treatment Plant
Texas Water Utilities is investing approximately $403,000 for rehabilitation work at the Rock Creek Resort wastewater treatment plant, which is set to begin on April 24, 2023. The investment will increase the reliability of proper treatment and disinfection of wastewater before discharge.
Customers can expect a brief disruption in wastewater collection during non-peak demand hours from 1 p.m. – 5 p.m. on Wednesday, April 26. During this time, customers should not use the sink or shower, run the dishwasher or washing machine, or flush the toilet. Sprinkler systems and hoses can be used, as this water does not return to the wastewater treatment plant.
Customers who have signed up for text and email alerts will receive an email and text notifying them before and after the installation to let them know when they may begin using water inside the home again. Details will also be available at swwc.com/texas/neighborhood-dashboard/ under the status for Rock Creek.
When: April 26, 2023, 1- 5 p.m.
Where: Rock Creek Resort neighborhood
Ground Storage Tank
Texas Water Utilities is investing $480,000 to install a 106,000-gallon ground storage tank to increase water storage capacity and address high water demands during the summer months. Construction on the project began at the water treatment facility in February 2023 and is expected to finish in June 2023. No road closures or disruptions in service are expected.
Rock Creek Resort customers received an email on April 17, with information about these projects. Texas Water Utilities is continually investing in technologies and infrastructure to ensure safe, reliable water and wastewater services to accommodate the area’s rapid growth.
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About Texas Water Utilities
Texas Water Utilities provides service to more than 45,000 water connections and 18,000 wastewater connections. Committed to Texas since 1996, Texas Water Utilities owns 133 water and 26 wastewater systems across 36 Texas counties. As a company with deep Texas roots, Texas Water Utilities employs almost 180 Texans who are dedicated to building a better water utility for Texas—together. Water empowered. For Texans, by Texans. For more information about Texas Water Utilities, visit swwc.com/Texas.
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